Privacy Policy

1. Introduction

SEO Crew is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the UK General Data Protection Regulation and the Data Protection Act 2018. We are registered with the ICO as a data controller.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Subscribe to our newsletter or marketing communications
• Request information about our services
• Engage with our customer support

This information may include:

• Name and contact details
• Company name and job title
• Website URL and business information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your enquiries and provide customer support
• To send you marketing communications with your consent
• To improve our website and services
• To analyse website usage and trends
• To comply with legal obligations
• To protect against fraud and security threats

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law. We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

When we no longer need your personal data, we will securely delete or anonymise it in accordance with our data retention policies.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation on how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing of your personal data
• Rights related to automated decision-making: Not be subject to decisions based solely on automated processing

To exercise any of these rights, please contact us at hello@seocrew.com. We will respond to your request within one month.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences.

For more information about how we use cookies, please refer to our Cookie Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

11. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the ICO:

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.